What is Hospitality Payment Processing?
Hospitality payment processing refers to the systems and procedures used by hotels, restaurants and other businesses in the hospitality industry to accept and manage payments from guests across all points of sale:
In-Person Transactions
- Front-desk check-ins and check-outs
- Restaurant and bar payments via fixed or mobile POS
- Kiosk and self-service terminals
Online & Remote Payments
- Website reservations and booking engines
- Phone-in orders or Pay-by-Link (PBL)
- In-app or mobile wallet checkouts
Back-Office Integration
- Real-time synchronization with Property Management Systems (PMS)
- Centralized reporting and reconciliation
- Automated posting to guest folios
Key Aspects of Hospitality Payment Processing
1. Accepting Various Payment Methods
Modern hospitality businesses need comprehensive payment acceptance. Maitre’D Payments, powered by PayFacto, supports:
- Major credit and debit cards (Visa, Mastercard, AMEX, etc.)
- Mobile wallets (Apple Pay, Google Pay, etc.)
- Contactless NFC payments
- Chip & PIN transactions
- Online payments for bookings and reservations
- Pay by Link (PBL) for remote transactions
- Manual entry for phone orders
2. Online and In-Person Payment Processing
Our integrated system handles all payment scenarios:
- Online bookings: Secure payment gateway for website and booking platform integration
- Front desk transactions: Fast check-in/check-out with saved card capabilities
- Restaurant & bar payments: Table-side processing with mobile POS systems
- Event bookings: Deposit and final payment management for conferences and events
- Off-site locations: Portable terminals for pop-ups, festivals and catering
3. Property Management System (PMS) Integration
Maitre’D Payments integrates with leading property management systems, ensuring payment information is accurately recorded and reconciled with reservations and guest data. Our system automatically:
- Syncs payment data with guest folios
- Updates room charges in real-time
- Reconciles daily transactions
- Generates comprehensive financial reports
- Manages pre-authorizations and deposits
4. Security and Compliance
Protecting sensitive guest data is paramount. Maitre’D Payments ensures:
- PCI-DSS Level 1 compliance – the highest security standard
- End-to-end encryption for all transactions
- Tokenization to protect stored card data
- Fraud detection with real-time monitoring
- Chargeback prevention tools and dispute management
- EMV compliance reducing liability for fraudulent transactions
5. Cost Management
Understanding and managing payment processing fees is essential for profitability.
Hospitality payment providers typically charge a combination of interchange fees (set by card networks) and per‑transaction fees. Rates can vary depending on factors such as card type, transaction volume and processing method.
With Maitre’D Payments, businesses may also benefit from volume‑based pricing or batch processing strategies to help reduce costs.
Benefits of Effective Hospitality Payment Processing
Improved Efficiency
Integrating payments with your property management system (PMS) and point‑of‑sale (POS) system reduces manual entry and speeds up reconciliation. Automated posting to guest folios and centralized reporting streamline back‑office tasks.
Increased Revenue Opportunities
Streamlined and flexible payment methods, such as contactless options, mobile POS for table‑side payments and online booking gateways, can enhance the guest experience, encouraging repeat visits and faster transactions.
Reduced Costs
Optimized payment workflows and batch processing can help businesses better manage transaction fees and minimize chargebacks.
Enhanced Security
Using PCI‑DSS compliant solutions with encryption and tokenization helps protect sensitive guest payment data and reduces fraud exposure.
Stronger Guest Relationships
Offering secure, flexible and convenient payment methods, like contactless, mobile wallet and online options, improves the overall guest experience and encourages positive engagement.
Why Choose Maitre’D Payments
Competitive Rates & Transparent Payment Processing
Maitre’D Payments supports a variety of payment types including credit and debit cards, contactless payments, mobile wallets and online transactions. Pricing structures depend on transaction volume and card type and businesses can request tailored quotes for their specific needs.
Fast & Secure Transactions
All payments are processed using PCI‑DSS Level 1 certified technology with encryption and tokenization to safeguard data. EMV‑compliant terminals help reduce fraudulent transaction risk.
Flexible Deployment
The system supports in‑store, mobile and offsite operations such as pop‑up events or catering. Payments can be accepted wherever a secure internet or cellular connection is available.
Effortless Integration
Maitre’D Payments integrates with Maitre’D POS and is compatible with major PMS platforms including Oracle OPERA and Amadeus. API options are available for custom workflows.
Dedicated Support
PayFacto offers 24/7 support for Maitre’D Payments users to assist with account setup, terminal configuration and ongoing troubleshooting.
The Industry-Leading Mobile POS Solutions
Integrated Payments
Maitre’D Payments stands at the forefront of mobile POS systems, offering portable terminals tailored for restaurants and hotels. Our solution integrates all functionalities of Veloce POS software with lightning-fast payment processing.
Key Features:
- Faster Transactions: Process payments 3x faster than traditional terminals
- Increased Sales: Upselling prompts increase average ticket size by 15%
- Enhanced Security: Android-based terminals with automatic security updates
- Real-time Reporting: Access transaction data instantly from any device
Standalone Payment Options
For businesses needing flexible payment acceptance outside of their primary POS or PMS, standalone wireless terminals are available. These operate independently and can process all major card types and mobile wallet payments without additional system integration.
Frequently Asked Questions
What is Maitre’D Payments?
Maitre’D Payments is a comprehensive hospitality payment processing solution designed for hotels, restaurants and hospitality businesses. We offer integrated solutions that work seamlessly with property management systems and POS systems, processing credit cards, mobile payments and online transactions with PCI-DSS certified security.
How much does Maitre’D Payments cost?
We offer competitive rates and transparent pricing. Contact us for a personalized quote based on your business needs and processing volume.
What types of payments does Maitre’D Payments support?
We support all major credit/debit cards, mobile wallets (Apple Pay, Google Pay), contactless NFC payments, online payments, Pay by Link and manual entry for phone orders. EMV chip and PIN transactions ensure maximum security.
Can I use Maitre’D Payments for both my restaurant and offsite events?
Yes, our wireless terminals work anywhere with cellular or Wi-Fi connectivity. Perfect for pop-up events, festivals, catering and multiple locations. One account manages all your payment processing needs.
What security features does Maitre’D Payments offer?
We’re PCI-DSS Level 1 certified with end-to-end encryption, tokenization, fraud detection and chargeback prevention tools. Our Android payment terminals receive automatic security updates, minimizing fraud risk.
Can I integrate Maitre’D Payments with my existing PMS or POS system?
Absolutely. Native integration with Maitre’D POS and compatibility with major property management systems including Oracle OPERA, Amadeus and others. API available for custom integrations.
Does Maitre’D Payments offer online payment capabilities?
Yes, our secure payment gateway integrates with your website, booking platforms and online ordering systems. Process deposits, full payments and recurring charges automatically.
How can Maitre’D Payments help control transaction fees?
Our interchange optimization technology automatically routes transactions for lowest fees. Batch processing, Level 2/3 data capture and chargeback prevention tools can reduce overall costs by 10-20%.
What types of businesses benefit from Maitre’D Payments?
All hospitality businesses including full-service restaurants, quick-service establishments, bars, hotels, resorts, event venues, catering companies, food trucks and pop-up stands throughout Canada and the US.
Experience the Maitre’D Difference
Best-in-Class Hospitality Payment Processing
From restaurants, bars, hotels and attraction parks to golf courses and more, Maitre’D delivers fast, secure and effortless transactions. Empower your business with adaptable technology that scales with your success.
Ready to streamline your payment processing?
Get your free quote or call us at 1-833-744-2094.
