Best restaurant EPOS system, built for how you actually run your operation

Maitre’D is a restaurant EPOS system built to adapt to every restaurant type, service model, and business size. Manage orders, payments, menus, promotions, kitchen workflows, and reporting in one flexible system, with centralised management across locations and offline capabilities that keep service moving when the internet goes down. 

40+ years in restaurant technology • Powering 70,000+ restaurant points of sale

Built specifically for restaurants

Purpose-built software, reliable hardware, and flexible integrations designed around the way restaurants operate.

Always on, even during internet outages

Your EPOS keeps working even when the internet goes down, while cloud-based management keeps you connected from anywhere.

Adapts to your restaurant

Flexible tools support full-service and quick-service restaurants, hotels, bars, cafés, bakeries, snack vans, and multi-concept operations, with the flexibility to scale as your business grows.

Connected, without the lock-in

EPOS, payments, operations, and guest engagement work together without locking you into a hardware or payment ecosystem.

A partner for your restaurant

Local restaurant expertise, hands-on implementation, and support you can count on, backed by 40+ years serving restaurants.

Powering 70,000+ restaurant points of sale

What Maitre’D EPOS system does for your restaurant

Maitre’D combines purpose-built restaurant software, reliable hardware, and integrated payments. With modules you can adopt at your own pace and an open architecture that connects to the tools you already use, you can operate more efficiently, deliver a better customer experience, and stay in control of your business.

Ordering & service

Keep orders moving, however guests order

Handle every ordering mode in one system, from eat-in and counter service to takeaway, delivery, online ordering, drive-through, at-table ordering, and self-service kiosks. Manage open tabs, split bills, and orders across channels while keeping service moving, even when the internet goes down.

Menu management

Keep every menu and channel in sync

Build and manage menus from anywhere, with changes reflected across your restaurants where applicable. Create time-based menus for breakfast, lunch, happy hour, dinner, and limited-time offers, while controlling availability, pricing, and sold-out status across eat-in, takeaway, delivery, and online ordering. Configure modifiers, combos, add-ons, and upsell prompts, and preview changes before they go live.

Integrated payments

Speed up payments and automate reconciliation

With fully integrated payments, your EPOS and payment terminal work as one system, eliminating manual entry and automating reconciliation. Accept all major payment types with flexible tipping and refunds, all at competitive, transparent rates. Unlike other vendors, Maitre’D does not lock you into a single payment processor, giving you the flexibility to choose the setup that fits your restaurant.

Kitchen Display System (KDS)

Keep your kitchen and front of house in sync

KDS and EPOS work together to route orders to the right station, reduce errors, and speed up service. Manage course pacing and firing, coordinate kitchen production with driver availability for delivery orders, and choose digital displays, printed tickets, or both to fit your kitchen. Keep your kitchen and floor perfectly synchronised from order to service.

Staff & labour management

Spend less time on admin, more time on service

Manage permissions, scheduling, time and attendance, labour costs, and tips from one connected platform. Set role-based access, monitor labour costs, track employee activity, and simplify tip distribution across every shift. Keep your operation efficiently staffed while reducing manual work and maintaining control.

Floor plan & table management

Keep your floor moving smoothly

Know exactly what's happening on your floor at every moment. See table status, time seated, and spend per cover at a glance. Easily manage tables, sections, dining rooms, and floor plans, with changes synchronised automatically across your operation. Keep reservations, waitlists, and table availability aligned to keep guests moving and tables turning.

Multi-site management

Manage every location from one place

Managing multiple locations shouldn't mean multiplying your workload. Manage menus, pricing, reporting, permissions, and operations across all your locations from one platform. Give corporate teams the visibility and control they need, while configurable permissions let you decide what each location can manage independently.

Reporting & analytics

Know your numbers before the shift ends

Make smarter operational and business decisions with reports accessible anytime, anywhere. Track sales, labour, table performance, inventory, production, and peak periods with AI-augmented reporting and customisable views and role-based access.

Choose the hardware that fits your restaurant, no device lock-in

Choose from a range of certified terminals and devices to fit your operation. Unlike vendors that lock you into proprietary hardware, our open architecture gives you the flexibility to add, replace, or expand devices while helping you reuse existing investments and avoid unnecessary costs as you scale. 

Extend your EPOS with the tools you need

Connect the services and solutions that keep your restaurant running smoothly. Built-in capabilities and flexible integrations let you extend Maitre’D EPOS without replacing what already works.

Online ordering

Use Maitre’D online ordering or connect Uber Eats, Just Eat, Deliverect, and more. Keep collection and delivery orders connected to your EPOS and kitchen.

Loyalty & gift cards

Use Maitre’D built-in loyalty and gift card programs or connect GiveX, Spoonity, and more to your POS. Keep loyalty and gift card activity connected to your EPOS.

Reservations

Sync reservations from Libro and ResDiary with your EPOS. Sync reservations and table availability to streamline service and turn tables faster.

Integrations

Connect with your accounting, delivery, scheduling, inventory, and payroll systems, and more, without replacing what already works.

Ready to see how Maitre’D fits your restaurant?

Talk to our team and we’ll show you how Maitre’D can be configured to support your workflows, from day-to-day operations to back-office management. 

Tell us about your business so that we can tailor our demonstration to your needs

Are you an existing customer and need help? Contact our support team.