POS solution
Restaurant POS built for how you actually run your operation
Maitre’D is a restaurant POS system built for every service style, from full-service restaurants and QSRs to bars, hotels, cafes, bakeries, food trucks and multi-concept operations. It gives teams the flexibility, reliability, and control to keep service running through every shift. Built on 40+ years of restaurant technology expertise and continuously shaped by operator input.
Powering 70,000+ restaurant points of sale
40+
years serving restaurants
A restaurant management pioneer, built for what operators need today and tomorrow.
Most technology companies discovered restaurants. Maitre'D helped build the industry.
Forty years spent alongside restaurant operators, through every shift and every challenge, are behind every feature we build. Not a retail system adapted for food service. Not a newcomer guessing. Built on a deep understanding of restaurant operations, Maitre’D continues to evolve with the industry.
What that means for your restaurant
Everything your business needs, nothing it doesn't
Built specifically for restaurants, Maitre’D gives full-service restaurants, QSRs, bars, hotels, cafes, bakeries, food trucks, and multi-concept groups the flexibility to operate your way. Modular, highly customizable, and built to grow with you.
One flexible platform, built to grow with you
From a single location to a multi-site enterprise, Maitre’D scales with your business without locking you into a closed ecosystem. Choose the hardware, integrations, and payment processors that fit your operation, and adapt as your needs evolve.
Always accessible, always running
Get the accessibility of the cloud and the reliability of local operations. Manage your restaurant from anywhere with the visibility and control you need. With built-in offline capabilities, your business keeps running even when the internet doesn't.
A partner for the long term, not just go-live
From implementation and training to ongoing support and expansion, we're committed to your success at every stage. With local support teams and deep restaurant expertise, we're here before go-live and long after it, as your business grows and evolves.
Everything your business needs, nothing it doesn't
Built specifically for restaurants, Maitre’D gives full-service restaurants, QSRs, bars, hotels, cafes, bakeries, food trucks, and multi-concept groups the flexibility to operate your way. Modular, highly customizable, and built to grow with you.
One flexible platform, built to grow with you
From a single location to a multi-site enterprise, Maitre’D scales with your business without locking you into a closed ecosystem. Choose the hardware, integrations, and payment processors that fit your operation, and adapt as your needs evolve.
Always accessible, always running
Get the accessibility of the cloud and the reliability of local operations. Manage your restaurant from anywhere with the visibility and control you need. With built-in offline capabilities, your business keeps running even when the internet doesn't.
A partner for the long term, not just go-live
From implementation and training to ongoing support and expansion, we're committed to your success at every stage. With local support teams and deep restaurant expertise, we're here before go-live and long after it, as your business grows and evolves.
What Maitre'D POS system does for your restaurant
Everything you need to manage orders, menus, payments, floor plans, kitchen workflows, staff, and reporting in one connected platform. Built for restaurants that need speed, flexibility, and reliability without juggling disconnected systems. Combining cloud accessibility with local reliability, Maitre’D gives you the freedom to run your restaurant from anywhere without sacrificing the reliability your operation depends on.
- Ordering modes
Serve guests the way they want to order
Whether guests are dining in, ordering online, picking up takeout, requesting delivery, or going through the drive-thru, Maitre’D handles every ordering mode in one system. Take tableside orders at full-service restaurants, speed up counter service at QSRs, or let guests order themselves at a self-service kiosk. Open tabs, split bills, and manage deliveries, all from the same platform, without the workarounds. Offline mode keeps service running during internet outages.
- Menu management
Menus that adapt to your restaurant, updated in minutes
Build and manage your menus from anywhere, at any time. Update items once and have changes reflected wherever they apply. Create time-specific menus for breakfast, lunch, happy hour, dinner, and limited-time offers, while controlling item availability, sold-out status, and pricing across dine-in, takeout, delivery, and online ordering. Configure modifiers, combos, optional add-ons, and upsell prompts to match your menu and increase revenue naturally. Preview menu changes and schedules before they go live, ensuring every update is exactly as intended.
- Seamless payments
Fast, flexible payments built into your workflow
With fully integrated payments, your POS and payment terminal work as one system. Payments are processed directly within the flow of service, eliminating manual entry and simplifying reconciliation. Guests pay the way they prefer, whether by credit, debit, Interac, gift cards, or mobile wallet, while earning and redeeming loyalty rewards at checkout. Offer one-touch tipping, digital receipts, and contactless payments, handle refunds, voids, and adjustments in seconds, and automatically apply service and delivery charges without manual intervention. Every transaction runs on PCI DSS-compliant processing and EMV-certified terminals, keeping guest payment data secure.
- Staff & labor management:
Spend less time on admin, more time on service
Manage permissions, scheduling, time and attendance, labour costs, and tip management from one connected platform. Create role-based access for every team member, monitor labour costs in real time, track employee activity, and simplify tip distribution across every shift. Keep your operation staffed efficiently with the right people in the right roles at the right time, while reducing manual admin work and improving operational control.
- Kitchen display system (KDS)
Keep every order moving at the right pace
KDS and POS work together as one connected system, instantly routing orders to the right station, reducing errors, and speeding up service. Manage course pacing and firing to ensure dishes are prepared and served at the right time. For delivery orders, sync kitchen production with driver availability to keep food fresh and deliveries on time. Use digital displays, printed tickets, or both to match the way your kitchen operates while keeping your floor and kitchen perfectly synchronized.
- Alcohol control
Stop losses before they hit your bottom line
Every untracked pour is money left on the table. Maitre’D gives you the tools to monitor alcohol inventory in real time, track variances between expected and actual usage, and identify where losses are occurring, whether from waste, spillage, or theft. Keep open tabs organized and accounted for, even during your busiest shifts. Display drink recipes and portion sizes on screen to support employee training and ensure every pour is consistent and accounted for.
- Floor plan & table management
Turn more tables without rushing a single guest
Know exactly what’s happening on your floor at every moment. Monitor critical factors like time seated, table status, and spend per cover, so your team can make smarter decisions during service. Add and remove tables, walls, sections, and dining rooms in just a few clicks, with changes that sync automatically with your in-venue floor plan. Keep reservations, waitlists, and table availability aligned to keep guests moving and tables turning.
- Multi-site management
Run every location like it's your only one
Managing multiple locations shouldn’t mean multiplying your workload. Maitre’D gives corporate teams centralized control over menus and pricing, with reporting available at the corporate, group, and unit level. Whether you operate two restaurants or a large network, every site benefits from the same consistency, visibility, and operational standard. Everyone works from the same platform with configurable permissions based on each user’s role and responsibilities.
- Reporting & analytics
Know your numbers before the shift ends
Make smarter business decisions with reports accessible anytime, anywhere. Track sales trends, labour costs, table turnover, inventory levels, production performance, and peak trading periods, all in one place. AI-augmented reporting and customizable views, with role-based access control, deliver tailored insights across operations. Whether you’re on the floor, in the back office, or off-site, your data is always within reach.
Choose the hardware that fits your restaurant, no device lock-in
Choose from a range of certified terminals and devices to fit your operation. Unlike vendors that lock you into proprietary hardware, our open architecture gives you the flexibility to add, replace, or expand devices while helping you reuse existing investments and avoid unnecessary costs as you scale.
Hear from our clients
Proven in real restaurants, during real service
Le Cathcart and Biergarten restaurants overcame their operational challenges by integrating Maitre’D Veloce point of sale systems. With improved transaction speed, efficient end-of-day closings, and exceptional technical support, their solutions have simplified our operations.
Vincent Saint-Pierre
Director of Operations, Le Cathcart
The system, the invoicing and how orders are sent and printed in the kitchen are really what makes Maitre’D a most effective tool. The back office is very easy to use, as is changing the menu.
Brian Pereira
Senior Director, The Farsides
Maitre’D solution has provided undeniable cost savings without affecting staff productivity. The team tracked the implementation on a weekly basis throughout the deployment. The availability and interest shown by the Maitre’D support team made it possible to meet our expectations in every respect.
Jérôme Benny
Operations and IT Manager, Benny&Co
See what Maitre'D can do for your restaurant.
More than a POS.
Maitre'D is a complete restaurant management platform.
Point-of-sale (POS)
POS purpose-built for restaurants, with the functionality and flexibility to support any concept, service model, or size.
Payments
Integrated payment processing with competitive rates, transparent pricing, automated reconciliation, and processor freedom.
Operations
Real-time visibility and control across your operation, from inventory and labour to accounting, payroll, HR, PMS, and more.
Guest engagement
Reservations, loyalty, online ordering, and delivery, all connected to your POS to reach more guests and turn them into regulars.
Finance
Flexible financial solutions tied to your daily sales, from quick access to capital to instant access to your daily sales.
Tailored solutions for every restaurant type, service model, and business size
Every restaurant operates differently. We built Maitre’D to adapt to different service models, operational needs, and business sizes, with the flexibility to fit your operation today and grow with you tomorrow.
Full service
Orders lost between floor and kitchen, invoices that don’t match, and guests waiting too long can quickly disrupt service. Maitre’D keeps your floor and kitchen in sync, your menus up to date, and every guest experience seamless from reservation to final payment. Spend less time managing the technology behind service and more time delivering memorable dining experiences.
Fine dining
In fine dining, there is no margin for error. One wrong order, one mistimed course, or one outdated wine list can make all the difference. Maitre’D gives you precision tools to manage every element of service, from floor plan and course management to guest profiles, tasting menus, and payments. Deliver the consistency and attention to detail your guests expect, every service.
Quick service
Long lines, high turnover, and orders coming from everywhere at once leave no room for delays. Maitre’D gives you counter-service speed, multi-channel order management, and menu tools to move the line faster, train staff in minutes, and never lose an order. Serve more guests in less time without sacrificing accuracy.
Bar, club, & brewery
Untracked pours, slow terminals, and missing tabs are the silent profit killers of any bar operation. Maitre’D gives you real-time alcohol control to stop losses before they hit your bottom line, fast order entry, tab management, and flexible payments to keep service moving on your busiest nights, and on-screen recipes to get new staff serving confidently from day one. Serve faster, lose less, and close every night with confidence.
Hotel F&B
Misposted room charges, disconnected outlets, and limited visibility across departments make hotel food and beverage operations more complex than standalone restaurants. Maitre’D connects directly to your PMS for accurate room charge posting, unifies reporting, and supports every outlet across your property. Deliver a seamless guest experience across restaurants, bars, room service, and grab-and-go.
Multi-site & franchise
As you grow, inconsistent menus, limited visibility, and disconnected systems can turn every new location into a new operational challenge. Maitre’D gives you centralized control, real-time performance visibility, and the tools to maintain operational consistency and brand standards across every location, whether you operate two restaurants or thousands. Expand with confidence while keeping every location connected.
Cafe and bakery
The morning rush, ingredient waste, loyal regulars, and online orders all make running a cafe or bakery uniquely demanding. Maitre’D gives you counter-service speed, inventory control, integrated loyalty, online ordering, and seamless payments across every channel, everything you need to run a thriving cafe or bakery operation in one connected platform.
Fast casual
Fast casual demands speed, quality, and a seamless guest experience across every ordering channel. Maitre’D handles every way your guests order and pay, with centralized menu management and multi-location tools built to scale with your operation. Support your growth without adding complexity.
Food truck
Limited space, no fixed location, unreliable connectivity, and lines that can't afford to slow down make running a food truck uniquely demanding. Maitre’D gives you a mobile POS with offline reliability, fast order entry, and integrated payments, so every order goes through smoothly whether you're at a festival, a market, or a regular stop. Focus on the food, not the tech.
More than a POS. Maitre'D is a complete restaurant management platform.
Everything else your operation needs
Online ordering
Connect UEAT, iShopFood, Deliverect, Checkmate, Olo, and more to your POS so online orders for pickup and delivery flow directly to your POS and kitchen.
Reservations
Sync reservations from OpenTable, Libro, ResDiary, and more with your POS to turn tables faster and manage your floor more efficiently.
Loyalty and gift cards
Connect DataCandy, Paystone, Givex, Freebees, and more to your POS for integrated loyalty and gift card management.
Integrations
Connect with your accounting, delivery, scheduling, inventory, and payroll systems, and more, without replacing what already works.
Ready to see how Maitre’D fits your restaurant?
Tell us about your operation so we can tailor your demo
Are you an existing client looking for support? Contact our support team.
FAQs
What is Maitre'D POS?
Maitre’D is a point-of-sale and restaurant management solution designed for full-service, quick-service, and bar/nightclub operations, as well as hotel F&B and other hospitality venues. It combines front-of-house order taking, back-office management, and reporting in one platform.
Is Maitre'D cloud-based or on-premise?
Maitre’D offers a hybrid approach, with local processing that keeps the restaurant running even if the internet goes down, combined with cloud-based reporting and management tools you can access remotely.
Does Maitre'D work offline?
Yes. Because core operations run locally, you can continue taking orders during an internet outage, with data syncing once the connection is restored.
What hardware does Maitre'D run on?
Maitre’D solutions are compatible with a range of POS terminals, tablets, kitchen display systems, receipt and kitchen printers, cash drawers and payment devices. Consult the hardware page.
Can Maitre'D handle online ordering and delivery?
Maitre’D supports online ordering and integrations with delivery channels, allowing digital orders to flow directly into the POS and kitchen without manual re-entry.