Full-service restaurant POS built by people who know the floor
Maitre’D is a full-service restaurant POS system built for the complexity of table-service operations. From neighbourhood bistros to multi-room restaurants and multi-concept groups, it gives your team the tools to manage orders, tables, and payments so they can deliver exceptional guest experiences every table, every shift. Built on 40+ years of full-service restaurant expertise and continuously shaped by operator input. 
Powering 70,000+ restaurant points of sale
What every table-service operator knows
Running a full-service restaurant means managing complexity that generic POS systems aren’t built to handle. When systems don’t stay connected across the dining room, kitchen, and payments, service slows down, mistakes happen, and the guest experience suffers.
Service breaks down
when systems don't talk
Orders lost between floor and kitchen, wrong dishes, invoices not matching orders, frustrated guests, and a team working around the system instead of with it.
A busy Friday night
exposes every gap
Slow terminals, long waits, and every extra step add up when the dining room is full. And when the internet goes down mid-service, operations can't afford to come to a stop.
Guest experience extends
beyond the table
Today's guests expect more than great food. From reservations and waitlists to ordering and payment, every interaction shapes their experience and whether they return.
Keeping menus current
is a constant battle
Seasonal dishes, daily specials, and wine lists change constantly. When updates don't sync instantly, staff work with outdated info and guests see the wrong prices.
What Maitre'D POS does for your table-service restaurant
Unlike retail-adapted systems that treat table service as an afterthought, Maitre’D is built specifically for the complexity of full-service restaurants. It brings together floor plans, tableside ordering, coursing, kitchen workflows, menu management, and payments in one connected platform, so your team can focus on exceptional service instead of working around disconnected systems.
- Ordering modes
Serve guests your way, from order to payment
Whether guests are dining in, ordering for takeout, or requesting delivery, Maitre’D keeps every ordering and payment channel connected in one system, so your team can deliver a consistent guest experience at every touchpoint. Even if the internet goes down, Maitre’D keeps running so service never stops.
- Tableside, takeout, delivery, and online ordering workflows.
- Consolidated takeout and delivery management.
- Integrated payments with split checks, one-touch tipping, and mobile wallets.
- Gift cards and loyalty programs.
- Flexible discounts, promotions, and special offers.
- Offline mode keeps service running during internet outages.
- Kitchen display system (KDS)
Keep your floor and kitchen in perfect sync
Every order is automatically routed to the right kitchen station, whether it originates in the dining room, online, or through takeout and delivery. No shouting, no missed courses, no surprises.
- Kitchen Display System (KDS).
- Direct order routing by station.
- Real-time order visibility across kitchen stations.
- Course management and hold & fire.
- Printed tickets or digital displays, your choice.
- Floor plan & table management
Turn more tables without rushing a single guest
Build floor plans around your dining room layout and get a real-time view of table status, time seated, and spend per cover, helping your team make informed decisions throughout service.
- Floor plan and table management.
- Real-time table status and time seated alerts.
- Spend per cover visibility.
- Reservation integration.
- Host dashboard for managing guests, tables, waitlists, and walk-ins.
- Menu management
Menus that match your restaurant, updated in minutes
Keep menus accurate and consistent across every location and channel, flexible enough to adapt to seasonal offerings, daily specials, and changing availability.
- Centralized menu management across all locations and channels.
- Dine-in, takeout, delivery, and online ordering menus
- Item availability, sold-out status, and pricing control by channel.
- Time-specific menus for breakfast, lunch, happy hour, and dinner.
- Seasonal menus, daily specials, tasting menus, and availability controls.
- Wine lists and beverage menus.
- Combos, modifiers, remarks, and special requests.
- Remote menu updates, preview, scheduling, and automatic publishing.
- Multi-site management
Run every location like it's your only one
From a single location to a national chain or franchise network, Maitre’D gives corporate teams centralized control over menus, pricing, and reporting, with the consistency and operational standards your brand depends on.
- Centralized menu and pricing management across all locations.
- Reporting at the corporate, group, and unit level.
- Consistent operations and brand standards across every location.
- Reporting and analytics
Give staff intuitive tools and operators complete visibility
Maitre’D is designed for restaurant people. Give your team the tools to deliver great guest experiences while providing managers with the insights and controls needed to optimize performance, costs, and profitability.
- Intuitive workflows for front- and back-of-house teams.
- Staff and labour management.
- Alcohol control and inventory management.
- Real-time sales, labour, and performance reporting.
- Automated sales and payment reconciliation.
- Cloud back-office, accessible from anywhere.
See what Maitre'D can do for your full-service restaurant.
Choose the hardware that fits your restaurant, no device lock-in
Maitre’D works with a range of certified terminals and devices, so you can choose the hardware that best fits your operation. Unlike vendors that lock you into proprietary hardware, our open architecture gives you the flexibility to add, replace, or expand devices while helping you reuse existing investments and avoid unnecessary costs as you scale.
Tableside POS
Take orders and process payments anywhere service happens, from the dining room and terrace to the bar.
Countertop POS terminal
Reliable POS stations for every service area, from the host stand to the dining room and bar.
Kitchen Display System (KDS)
Fire courses at the right moment, route tickets to the right station, and keep your kitchen and floor in sync.
Alcohol control system
Ensure every pour meets your standards, control portions precisely, and reconcile usage against sales automatically.
Hear from our clients
Proven in real restaurants, during real service
Le Cathcart and Biergarten restaurants overcame their operational challenges by integrating PayFacto and Veloce point of sale systems. With improved transaction speed, efficient end-of-day closings, and exceptional technical support, their solutions have simplified our operations.
Vincent Saint-Pierre
Director of Operations, Le Cathcart
The system, the invoicing and how orders are sent and printed in the kitchen are really what makes VelPAY a most effective tool. The back office is very easy to use, as is changing the menu.
Brian Pereira
Senior Director, The Farsides
PayFacto’s solution has provided undeniable cost savings without affecting staff productivity. The PayFacto team tracked the implementation on a weekly basis throughout the deployment. The availability and interest shown by the PayFacto support team made it possible to meet our expectations in every respect.
Jérôme Benny
Operations and IT Manager, Benny&Co
More than a POS. Maitre'D is a complete restaurant management platform.
Payment processing built for table-service restaurants
Maitre’D delivers fast, secure payment processing with competitive rates and no surprises, built around the demands of table-service restaurants. When your POS and payments run on the same platform, orders, tips, payments, and reporting all work in sync, eliminating double entry, reducing errors, and automating end-of-day reconciliation.
More than a POS. Maitre'D is a complete restaurant management platform.
Everything else your operation needs
From online ordering and reservations to loyalty programs and the back-office tools you already use, Maitre’D keeps every part of your restaurant connected.
Online ordering
Connect UEAT, iShopFood, Deliverect, Checkmate, Olo, and more to your POS so online orders for pickup and delivery flow directly to your POS and kitchen.
Reservations
Sync reservations from OpenTable, Libro, ResDiary, and more with your POS to turn tables faster and manage your floor more efficiently.
Loyalty and gift cards
Connect DataCandy, Paystone, Givex, Freebees, and more to your POS for integrated loyalty and gift card management.
Integrations
Connect with your accounting, delivery, scheduling, inventory, payroll, and more, without replacing what already works.
More than a POS. Maitre'D is a complete restaurant management platform.
Financial solutions built for full-service restaurant operators
Running a full-service restaurant means balancing labour-intensive operations, fluctuating demand, and ongoing investments in the guest experience while maintaining healthy cash flow. With Maitre’D, you get quick access to your daily sales and flexible capital when you need it, right within the platform that powers your POS, payments, and operations.
See what Maitre'D can do for your full-service restaurant.
Talk to our team to see how Maitre’D fits your business, whether you need POS, payments, financing, or the complete platform.
Tell us about your operation so we can tailor your demo
Are you an existing client looking for support? Contact our support team.
FAQs
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