Quick-service restaurant POS built for speed, volume, and the relentless pace of service
Maitre’D is a quick-service restaurant POS system for high-volume operations. From fast food and fast casual restaurants to drive-thrus, takeout, and multi-location chains, it gives your team the tools to move orders faster, serve more guests, and stay in control during every rush. Built on 40+ years of restaurant technology expertise and continuously shaped by operator input.
Powering 70,000+ restaurant points of sale
What every QSR operator knows
Long lines cost you orders during peak rushes
Slow terminals, manual steps, and bottlenecks at the counter turn your busiest hours into your most frustrating ones, for staff trying to keep up and guests deciding whether to walk out.
Orders come from everywhere
at once
Counter, drive-thru, online, kiosk, and delivery. Managing multiple channels on disconnected systems means missed orders, wrong items, and unhappy customers.
Menus change faster than your system can keep up
Limited-time offers, combos, and price changes happen constantly. When updates don't sync instantly across all channels and locations, your staff and guests work from outdated information.
High turnover means
constant retraining
QSR staff turnover is among the highest in hospitality. Every new hire needs to be up and running fast. A system with a steep learning curve is a system that costs you money.
Long lines cost you orders during peak rushes
Slow terminals, manual steps, and bottlenecks at the counter turn your busiest hours into your most frustrating ones, for staff trying to keep up and guests deciding whether to walk out.
Orders come from everywhere at once
Counter, drive-thru, online, kiosk, and delivery. Managing multiple channels on disconnected systems means missed orders, wrong items, and unhappy customers.
Menus change faster than your system can keep up
Limited-time offers, combos, and price changes happen constantly. When updates don't sync instantly across all channels and locations, your staff and guests work from outdated information.
High turnover means constant retraining
QSR staff turnover is among the highest in hospitality. Every new hire needs to be up and running fast. A system with a steep learning curve is a system that costs you money.
What Maitre’D POS does for your quick-service restaurant
Unlike retail-adapted systems that treat QSR as an afterthought, Maitre’D is built for the pace and complexity of quick service, from drive-thru and kiosks to counters and multi-location operations. It brings together multi-channel ordering, menu management, kitchen workflows, and integrated payments in one connected platform. No hardware lock-in, no processor constraints, and a team that knows what it takes to run a busy quick-service operation.
- Ordering modes
Move the line faster, every shift
Maitre’D is built for speed of service, with fewer button presses, faster order entry, and quicker payments. Across every ordering channel, your team spends less time on the system and more time serving customers. Even if the internet goes down, Maitre’D keeps running so service never stops.
- Quick-service counter mode with customizable order screens
- Counter, kiosk, drive-thru, online, takeout, and delivery ordering workflows
- Consolidated takeout and delivery management
- Integrated payments with cards, mobile wallets, and gift cards
- Gift cards and loyalty programs
- Flexible discounts, promotions, and special offers
- Customer-facing displays for order and payment transparency
- Offline mode keeps service running during internet outages
- Kitchen display system (KDS)
Keep your kitchen running at full speed
Every order, whether it comes from the counter, drive-thru, online, or kiosk, is automatically routed to the right kitchen station, so your team can stay organized and serve faster. No shouting, no missed orders, from any channel.
- Kitchen Display System (KDS)
- Real-time order visibility across kitchen stations
- Direct order routing by station
- Printed tickets or digital displays, your choice
- Online Ordering
Take orders online, connected to your POS
Maitre’D online ordering platform connects directly to your website and POS, so pick-up, order-ahead, and delivery orders flow straight to your kitchen. No separate system to manage, no manual transfers, and no missed orders. Just a seamless flow from online order to pick up or delivery.
- Online ordering platform integrated with your website and POS
- Brand customization to match your restaurant
- Pickup, order-ahead, and scheduled order support
- Real-time inventory sync with online orders
- Third-party online ordering and delivery platform integrations
- Menu management
Manage menus, combos, and promotions at QSR speed
Keep menus consistent across every location and ordering channel while staying flexible enough to react quickly to changing promotions, pricing, and availability.
- Centralized menu management across all locations and channels
- Dine-in, takeout, delivery, and online ordering menus
- Item availability, sold-out status, and pricing control by channel
- Time-specific menus for breakfast, lunch, and dinner
- Limited-time offer and promotion tools
- Combo, modifier, and optional add-on configuration
- Upsell prompts at the counter, kiosk, and online
- Remote menu updates, previews, scheduling, and automatic publishing
- Multi-site management
Run every location like it's your only one
From a single location to a national chain or franchise network, Maitre’D gives corporate teams centralized control over menus, pricing, and reporting, with the consistency and operational standards your brand depends on.
- Centralized menu and pricing management across all locations
- Reporting at the corporate, group, and unit level
- Consistent operations and brand standards across every location
- Reporting & analytics
Give staff intuitive tools and operators complete visibility
Maitre’D is built for fast-paced operations, with an intuitive interface that’s easy for new staff to learn and efficient for experienced teams to use. Real-time reporting and cloud back-office tools give operators complete visibility into sales, labour, and profitability, from anywhere.
- Intuitive interface for high-turnover environments
- Staff and labour management
- Inventory management
- Real-time sales, labour, and performance reporting
- Best-selling item and peak-hour visibility
- Automated sales and payment reconciliation
- Cloud back-office, accessible from anywhere
See what Maitre'D can do for your quick-service restaurant.
Choose the hardware that fits your restaurant, no device lock-in
From high-speed counter terminals and self-ordering kiosks to handheld devices and kitchen displays, Maitre’D works with a range of certified devices. Unlike vendors that lock you into proprietary hardware, our open architecture gives you the flexibility to add, replace, or expand devices while helping you reuse existing investments and avoid unnecessary costs as you scale.
Countertop POS terminal
Handle orders and payments quickly with reliable, high-volume terminals built for fast-paced environments.
Self-ordering kiosk
Let guests order for themselves, reduce wait times, improve order accuracy, and increase average ticket size.
Handheld POS
Take payments anywhere your customers are, from the counter and tables to patios, curbside pickup, drive-thru, customers’ doors, and line busting.
Kitchen Display System (KDS)
Route orders instantly to the right kitchen or prep station and keep kitchen workflows running smoothly during peak periods.
Hear from our clients
Proven in real restaurants, during real service
Le Cathcart and Biergarten restaurants overcame their operational challenges by integrating PayFacto and Veloce point of sale systems. With improved transaction speed, efficient end-of-day closings, and exceptional technical support, their solutions have simplified our operations.
Vincent Saint-Pierre
Director of Operations, Le Cathcart
The system, the invoicing and how orders are sent and printed in the kitchen are really what makes VelPAY a most effective tool. The back office is very easy to use, as is changing the menu.
Brian Pereira
Senior Director, The Farsides
PayFacto’s solution has provided undeniable cost savings without affecting staff productivity. The PayFacto team tracked the implementation on a weekly basis throughout the deployment. The availability and interest shown by the PayFacto support team made it possible to meet our expectations in every respect.
Jérôme Benny
Operations and IT Manager, Benny&Co
More than a POS. Maitre'D is a complete restaurant management platform.
Payment processing built for quick-service restaurants
Maitre’D delivers fast, secure payment processing with competitive rates and no surprises, built around the pace and complexity of quick service. When your POS and payments run on the same platform, orders, tips, payments, and reporting all work in sync, eliminating double entry, reducing errors, and automating end-of-day reconciliation.
More than a POS. Maitre'D is a complete restaurant management platform.
Everything else your operation needs
Online ordering
Connect UEAT, iShopFood, Deliverect, Checkmate, Olo, and more to your POS so online orders for pickup and delivery flow directly to your POS and kitchen.
Loyalty and gift cards
Connect DataCandy, Paystone, Givex, Freebees, and more to your POS for integrated loyalty and gift card management.
Integrations
Connect with your accounting, delivery, scheduling, inventory, payroll, and more, without replacing what already works.
Multi-site management
Run multiple fine dining locations from one platform, with centralized control over menus, pricing, reporting, and more.
More than a POS. Maitre'D is a complete restaurant management platform.
Financial solutions built for quick-service restaurant operators
Running a quick-service restaurant means balancing tight margins, fluctuating demand, and ongoing investments while maintaining healthy cash flow. With Maitre’D, you get quick access to your daily sales and flexible capital when you need it, right within the platform that powers your POS, payments, and operations.
See what Maitre’D can do for your QSR restaurant.
Tell us about your operations so we can tailor your demo
Are you an existing client looking for support? Contact our support team.
FAQs
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Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.
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