Every way your guests order, one connected POS system
Tableside, counter, online, kiosk, drive-thru, takeout, curbside, and delivery, Maitre’D routes them all into the same kitchen, regardless of channel. No extra tablets, workarounds, or missed tickets. Built on 30+ years of restaurant technology expertise, with ordering capabilities that scale as your operation grows. 
8 ordering modes
Dine-in, counter, online, kiosk, drive-thru, takeout, curbside, and delivery .
One kitchen view
Every order routes to the kitchen, regardless of channel.
Independent revenue centers
Separate menus, pricing, reporting, and promotions per channel.
System keeps running
Local processing with cloud sync, even during an internet outage.
Powering 70,000+ restaurant points of sale
One POS system that handles every way guests order and pick up
Dine-in, counter, online, kiosk, drive-thru, takeout, curbside, and delivery. Every channel running on a separate system adds a layer of complexity your kitchen and your team have to carry. Orders get missed. Menus fall out of sync. Staff spend time managing technology instead of serving guests.
Maitre’D manages all of it from a single platform. No matter how a guest places their order, it moves through the same system, with the right routing logic, modifier handling, and kitchen visibility. Your team doesn’t need to think about the channel. They just need to execute.
Dine-in
The core of table-service operations. Servers take orders directly at the table using handheld devices, no trips back to a fixed terminal. Faster table turns, fewer errors, and more time for your team to focus on the guest.
- Full modifier depth and upsell prompts built into the workflow.
- Course management and firing control at the server's fingertips.
- Integrated payments, split checks, partial payments, and one-touch tipping.
- Gift cards and loyalty programs.
- Flexible discounts and promotional pricing.
- Works on any handheld device, no proprietary hardware lock-in.
Counter
The core of QSR and bar operations. A speed-optimized interface built to hold up during your busiest rushes, morning lineups, lunch peaks, and packed Friday and Saturday nights.
- Fast order entry with quick modifier selection and combo management.
- Configurable screen layouts by time of day or station.
- Bar tab management with open-table linking.
- Alcohol controls and age verification built in.
- Integrated payments and one-touch tipping.
- Gift cards and loyalty programs.
Online
Orders placed through your website and third-party ordering and delivery platforms flow directly into your POS. No manual re-entry, switching between tablets, or orders getting lost between channels. Maitre’D keeps your menus, availability, orders, and payments synchronized so your team can focus on fulfillment.
- Integrations with leading online ordering and delivery platforms, such as Olo, Deliverect, Checkmate, MOBI, UEAT, Tacit, SeeMyApps, Online Orders Now, QikServe, iShopFood, and more.
- Built-in branded online ordering integrated with your website and POS, accessible through your website or via QR code.
- Automatic order entry into the POS and kitchen routing.
- Menu and availability synchronized from your POS.
- Guest-facing order status and pickup time management.
- Pickup, order-ahead, and scheduled order support.
- Reporting and order history accessible from your back office.
Self-order kiosk
Guests browse and order at their own pace. Serve more covers without adding staff, while giving guests the control and customization they increasingly expect, encouraging larger orders.
- Full menu with images, descriptions, and modifiers.
- Intelligent upsell and combo prompts at the point of decision.
- Direct order flow to the kitchen display system.
- Customizable branding and menu structure.
- Counter congestion reduction during peak periods.
Drive-thru
Speed and accuracy under pressure. Drive-thru environments demand a system that keeps up at peak volumes without dropped orders or lag slowing down the line.
- Optimized interface for fast, high-volume order entry.
- Automatic order entry into the POS and kitchen routing.
- Cashier-facing order display for real-time accuracy at the window.
- High-volume modifier and combo workflows.
- Order accuracy tracking to reduce errors at the window.
- Two-window operation support.
Takeout & curbside
Streamlined takeout and curbside order management for counter and phone-in orders. Fast entry, accurate kitchen routing, and organized pickup workflows help you serve guests quickly without slowing down your floor.
- Dedicated workflow for takeout and curbside orders.
- Operates alongside all other order channels without interruption.
- Automatic order entry into the POS and kitchen routing.
- Pickup time management and order status visibility .
- Order fulfillment not tied to the original order taker.
Delivery
Delivery orders managed from the same system as the rest of your operation. No separate tablets or manual re-entry. Orders, payments, and kitchen workflows stay connected, helping you deliver faster while keeping operations simple.
- Third-party delivery integration with single-stream order routing.
- Automatic order entry into the POS and kitchen routing.
- Hold-and-fire controls to keep food fresh and ready when your driver arrives.
- Automatic driver dispatch and delivery zone assignment.
- Delivery status tracking with estimated delivery times.
- Flexible payment and tipping options, online, phone-in, or pay at the door.
- Integrated payment processing with automatic POS synchronization.
Choose the hardware that fits your restaurant, no device lock-in
Maitre’D works with a range of certified terminals and devices, so you can choose the hardware that fits your operation. Unlike vendors that lock you into proprietary hardware, our open architecture gives you the flexibility to add, replace, or expand devices while helping you reuse existing investments and avoid unnecessary costs as you scale.
Countertop POS terminal
Keep orders moving with fixed stations built for fast order entry, integrated payments, and reliable performance during peak service.
Mobile POS
Serve guests faster with handheld devices that let staff take orders, send them to the kitchen, and process payments wherever your customers are.
Self-ordering kiosk
Let guests order themselves, reduce wait times, improve order accuracy and size, and free up staff.
Kitchen Display System (KDS)
Keep the kitchen running efficiently with orders routed directly to the right station.
Customer-facing display
Show guests their order details in real time, reducing errors and enhancing the experience.
Alcohol control system
Manage beer, wine, and spirits with valve control, flow meters, and automatic sales tracking at the tap.
More than a POS. Maire'D is a complete restaurant management platform.
Payments that work the way you do
Most vendors lock you into a single payment processor. Maitre’D gives you the freedom to choose what works best for your operation. Choose Maitre’D Payments for fast, secure payment processing with competitive, transparent pricing. And because your POS and payments run on the same platform, orders, payments, and reporting stay perfectly in sync, eliminating double entry, reducing errors, and automating end-of-day reconciliation.
Hear from our clients
Proven in real restaurants, during real service
Le Cathcart and Biergarten restaurants overcame their operational challenges by integrating PayFacto and Veloce point of sale systems. With improved transaction speed, efficient end-of-day closings, and exceptional technical support, their solutions have simplified our operations.
Vincent Saint-Pierre
Director of Operations, Le Cathcart
The system, the invoicing and how orders are sent and printed in the kitchen are really what makes VelPAY a most effective tool. The back office is very easy to use, as is changing the menu.
Brian Pereira
Senior Director, The Farsides
PayFacto’s solution has provided undeniable cost savings without affecting staff productivity. The PayFacto team tracked the implementation on a weekly basis throughout the deployment. The availability and interest shown by the PayFacto support team made it possible to meet our expectations in every respect.
Jérôme Benny
Operations and IT Manager, Benny&Co
Tailored solutions for every restaurant type, service model, and business size
Every restaurant operates differently. We built Maitre’D to adapt to different service models, operational needs, and business sizes, with the flexibility to fit your operation today and grow with you tomorrow.
Full service
Orders lost between floor and kitchen, invoices that don’t match, and guests waiting too long can quickly disrupt service. Maitre’D keeps your floor and kitchen in sync, your menus up to date, and every guest experience seamless from reservation to final payment. Spend less time managing the technology behind service and more time delivering memorable dining experiences.
Fine dining
In fine dining, there is no margin for error. One wrong order, one mistimed course, or one outdated wine list can make all the difference. Maitre'D gives you precision tools to manage every element of service, from floor plan and course management to guest profiles, tasting menus, and payments. Deliver the consistency and attention to detail your guests expect, every service.
Quick service
Long lines, high turnover, and orders coming from everywhere at once leave no room for delays. Maitre'D gives you counter-service speed, multi-channel order management, and menu tools to move the line faster, train staff in minutes, and never lose an order. Serve more guests in less time without sacrificing accuracy.
Bar, club, and brewery
Untracked pours, slow terminals, and missing tabs are the silent profit killers of any bar operation. Maitre'D gives you real-time alcohol control to stop losses before they hit your bottom line, fast order entry, tab management, and flexible payments to keep service moving on your busiest nights, and on-screen recipes to get new staff serving confidently from day one. Serve faster, lose less, and close every night with confidence.
Hotel F&B
Misposted room charges, disconnected outlets, and limited visibility across departments make hotel food and beverage operations more complex than standalone restaurants. Maitre'D connects directly to your PMS for accurate room charge posting, unifies reporting, and supports every outlet across your property. Deliver a seamless guest experience across restaurants, bars, room service, and grab-and-go.
Multi-site and franchise
As you grow, inconsistent menus, limited visibility, and disconnected systems can turn every new location into a new operational challenge. Maitre'D gives you centralized control, real-time performance visibility, and the tools to maintain operational consistency and brand standards across every location, whether you operate two restaurants or thousands. Expand with confidence while keeping every location connected.
Cafe and bakery
The morning rush, ingredient waste, loyal regulars, and online orders all make running a cafe or bakery uniquely demanding. Maitre'D gives you counter-service speed, inventory control, integrated loyalty programs, online ordering, and seamless payments across every channel, everything you need to run a thriving cafe or bakery operation in one connected platform.
Fast casual
Fast casual demands speed, quality, and a seamless guest experience across every ordering channel. Maitre'D handles every way your guests order and pay, with centralized menu management and multi-location tools built to scale with your operation. Support your growth without adding complexity.
Food truck
Limited space, no fixed location, unreliable connectivity, and lines that can't afford to slow down make running a food truck uniquely demanding. Maitre'D gives you a mobile POS with offline reliability, fast order entry, and integrated payments, so every order goes through smoothly whether you're at a festival, a market, or a regular stop. Focus on the food, not the tech.
Ready to run every ordering channel from one POS system?
Talk to our team and see how Maitre’D manages every ordering mode in a single platform, in real time, and with full accuracy.
Tell us about your operation so we can tailor your demo
Are you an existing client looking for support? Contact our support team.
FAQs
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