POS built for cafés and bakeries that are serious about growth

Maitre’D is a café and bakery EPOS system built for coffee shops, bakeries, pastry shops, and quick-service cafés. It gives your team an easy-to-use platform to serve customers faster, deliver better experiences across every channel, simplify operations, reduce waste, and grow profitably. Built on 40+ years of hospitality technology expertise and continuously shaped by operator input.

Powering 70,000+ restaurant points of sale

What every café and bakery operator knows

Running a café or bakery means balancing fast service, tight margins, fresh products, changing demand, and customer expectations across every channel. When your POS can’t keep up, it slows your team down, affects the customer experience, and eats into your margins.

The morning rush exposes every weakness

A slow system, a queue at the counter, an order gone wrong, or a tax error on a mixed order. During the morning rush, every second counts and every mistake risks losing a customer.

Ingredient waste eats into already tight margins

Over-ordering, expiry, and waste are silent profit killers for any café or bakery. Without real-time stock tracking, you only find out how much you've lost at the end of the month.

Regulars expect to be recognised and rewarded

Loyal customers are the lifeblood of a café or bakery. Without a way to recognise and reward them, turning occasional visitors into regulars becomes much harder.

Online ordering is no longer optional

Customers expect collection, delivery, and pre-orders. Without online ordering integrated with your POS, you're managing two systems and doubling your workload.

The morning rush exposes every weakness

A slow system, a queue at the counter, an order gone wrong, or a tax error on a mixed order. During the morning rush, every second counts and every mistake risks losing a customer.

Ingredient waste eats into already tight margins

Over-ordering, expiry, and waste are silent profit killers for any café or bakery. Without real-time stock tracking, you only find out how much you've lost at the end of the month.

Regulars expect to be recognised and rewarded

Loyal customers are the lifeblood of a café or bakery. Without a way to recognise and reward them, turning occasional visitors into regulars becomes much harder.

Online ordering is no longer optional

Customers expect collection, delivery, and pre-orders. Without online ordering integrated with your POS, you're managing two systems and doubling your workload.

What Maitre’D POS does for your café or bakery

Many café and bakery POS systems were adapted from retail platforms rather than built for hospitality. Others lock you into proprietary hardware and payment processing, limiting flexibility as your business grows. Maitre’D is purpose-built for hospitality, combining open hardware, processor freedom, and the tools café and bakery operators need to succeed. From multi-channel ordering and menu management to stock control, integrated payments, and loyalty programmes, Maitre’D connects every part of your operation in one platform.

Serve the morning rush without breaking a sweat

When every channel hits at once, your system needs to keep up. Maitre’D is built for the pace of café and bakery service, helping your team process orders faster and spend more time serving customers. Even if the internet goes down, service never stops.

Quick-service counter mode with customisable order screens
Counter, kiosk, drive-thru, kerbside collection, online, delivery, and table workflows
Consolidated takeaway and delivery management
Automated tax management for mixed and variable product orders
Integrated payments, gift cards, loyalty, and mobile wallets in one system
Flexible discounts, promotions, and special offers
Customer-facing displays for order and payment transparency
Offline mode keeps service running during internet outages

Control your stock before it controls your margins

Bakery profitability depends on knowing what was produced, what sold, what expired, and what needs to be reordered. Maitre’D connects your POS with stock and product tracking to give you real-time visibility into ingredients, finished products, availability, and waste. Reduce food costs, improve purchasing decisions, and prevent customers from ordering unavailable items.

Keep your regulars coming back, automatically

Loyal customers don’t just happen. They’re built through consistent recognition and reward. Maitre’D gives you the tools to turn one-time visitors into regulars and regulars into advocates, without any extra work from your team.

Connect online ordering, collection, pre-orders, and delivery

Let customers order ahead for collection, scheduled collection, or delivery while keeping every order connected to your POS and prep workflow. Orders flow directly from your website and delivery channels into Maitre’D, reducing manual entry, missed orders, and duplicate work.

Menus that change as fast as your specials do

From morning coffee and pastries to lunch meal deals, seasonal items, and afternoon specials, Maitre’D gives you centralised control over menus, pricing, modifiers, notes, item availability, and promotions across every ordering channel, including counter, kiosk, online ordering, collection, and delivery.

Centralised menu management across all locations and channels
Dine-in, takeaway, delivery, and online ordering menus
Item availability, sold-out status, and pricing control by channel
Time-specific menus for morning, lunch, and afternoon service
Daily specials, seasonal menus, and limited-time offer tools
Meal deal, modifier, and optional add-on configuration
Upsell prompts at the counter, kiosk, and online
Remote menu updates, preview, scheduling, and automatic publishing

Give staff intuitive tools and operators complete visibility

Maitre’D is built for fast-paced operations, with an intuitive interface that’s easy for new staff to learn and efficient for experienced teams to use. Real-time reporting and cloud back-office tools give operators complete visibility into sales, labour, and profitability, from anywhere.

See what Maitre’D can do for your café, bakery, or coffee shop.

Choose the hardware built for café and bakery environments, with no device lock-in

From compact countertop terminals to self-ordering kiosks, customer-facing displays, and portable POS, Maitre’D works with a range of certified devices. Unlike vendors that lock you into proprietary hardware, our open architecture gives you the flexibility to add, replace, or expand devices while helping you reuse existing investments and avoid unnecessary costs as you scale.

Countertop POS terminal

Compact, reliable counter stations built for the pace of café and bakery service.

Self-ordering kiosk

Let guests order for themselves during peak hours, reduce queue pressure, and free up staff.

Customer-facing display

Show guests their order in real time, so every coffee and pastry is exactly as ordered.

Handheld POS

Take orders and payments anywhere your customers are, from tables and terraces to kerbside collection and drive-thru.

Hear from our clients

Proven in real cafés and bakeries, during real service

Le Cathcart and Biergarten restaurants overcame their operational challenges by integrating PayFacto and Veloce point-of-sale systems. With improved transaction speed, efficient end-of-day closings, and exceptional technical support, their solutions have simplified our operations.

Vincent Saint-Pierre

Director of Operations, Le Cathcart

The system, the invoicing, and how orders are sent and printed in the kitchen are really what makes VelPAY a highly effective tool. The back office is very easy to use, as is changing the menu.

Brian Pereira

Senior Director, The Farsides

PayFacto’s solution has provided undeniable cost savings without affecting staff productivity. The PayFacto team tracked the implementation on a weekly basis throughout the deployment. The availability and interest shown by the PayFacto support team made it possible to meet our expectations in every respect.

Jérôme Benny

Operations and IT Manager, Benny&Co

More than a till system. Maitre’D is a complete restaurant management platform.

Payment processing built for cafés and bakeries

Cafés and bakeries process high volumes of small transactions every day, often at speed and across multiple channels. Maitre’D delivers fast, secure payment processing with competitive rates and no surprises, built around the pace and complexity of café and bakery operations. When your EPOS and payments run on the same platform, orders, tips, payments, and reporting all work in sync, eliminating double entry, reducing errors, and automating end-of-day reconciliation.

More than a till system. Maitre’D is a complete restaurant management platform.

Everything else your café or bakery needs

From loyalty and gift cards to online ordering and the back-office tools you already use, Maitre’D connects every part of your operation.

Loyalty and gift cards

Connect Givex or Spoonity to your POS for integrated loyalty and gift card management.

Online ordering

Connect Uber Eats, Just Eat, Deliverect, and more to your POS so online orders for collection and delivery flow directly to your POS and kitchen.

Multi-site management

Run multiple café or bakery locations from one platform, with centralised control over menus, pricing, and reporting.

Integrations

Connect with your accounting, delivery, scheduling, stock management, payroll, and more, without replacing what already works.

More than a till system. Maitre’D is a complete restaurant management platform.

Financial tools built for café and bakery operators

Running a café or bakery means continuously investing in fresh stock, equipment, staffing, and customer experience while managing seasonal fluctuations and rising operating costs. With Maitre’D, you get quick access to your daily sales and flexible capital when you need it, right within the Maitre’D platform.

Ready to run a faster, more profitable café or bakery?

Talk to our team and find out how Maitre’D fits your operation, whether you run a single location or a growing chain.

Tell us about your operations so we can tailor your demo

Are you an existing client looking for support? Contact our support team.

FAQs

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua?

Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua?